A survivor of the Rwandan genocide, Immaculée Ilibagiza captured her profound story of her faith and determination to survive against impossible odds in the book Left to Tell. Immaculée tells the her story of a love for God so strong that hatred and a need for revenge dissolved in its presence.

Immaculée is a dynamic and powerful woman who shines with a light that captures everyone with its glow. Her story will no doubt bless us all.

Panelists note that the development of fully integrated conflict resolution systems that include provisions for resolution and prevention of conflict is rare within corporations, but the need for integrated systems is now emerging as a topic of discussion. The panel’s focus turns to corporations with international operations and the need to develop systems to handle conflicts in varied cultural settings with differing legal systems.

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The role of General Counsel or head of litigation in managing cases and engaging in early evaluation of ADR suitability is discussed. The respective roles of outside litigators and in-house counsel are considered in the context of early evaluation. Includes comments on the importance of viewing case management within the overall context of corporate goals.

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The panel discusses an emerging trend toward the systematic review and early evaluation of all cases coming into a corporation’s legal department with a focus on identifying conflicts that may be suitable for ADR. The question of how much discovery is actually needed before engaging in settlement efforts is raised.

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Peter Robinson, co-director of the Straus Institute, introduces the afternoon session devoted to discussion of "Early and Effective Conflict Management for Global Organizations." Panel members who introduce themselves include: Kathleen Bryan, President & CEO International Institute for Conflict Prevention & Resolution; Phillip Armstrong, Litigation Attorney for Georgia Pacific; Stephen Gates, Former Senior Vice President & Group General Counsel ConocoPhillips; Charles Morgan, Managing Director FTI Consulting.

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Part II

Part III

In this multi-part keynote address, Mary Walker, General Counsel, U.S. Air Force, addresses the vital role the ethical culture of a corporation plays in the success of dispute resolution programs. Corporations that integrate heartfelt values into their culture find these values support and enhance corporate-wide dispute resolution programs.

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Madame Wang Hongsong, Secretary General, Beijing Arbitration Commission, chronicles the emerging use of mediation by the Beijing Arbitration Commission in an informative presentation that provides viewers with an up-to-date picture of western-style business mediation in China. Includes news of the ground-breaking collaboration between the BAC and the Straus Institute in training mediators.

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Professor Hal Abramson discusses his latest research regarding the use of mediation in China. His work has begun to identify areas of similarity and areas where the approach may differ.

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Jay Welsh, General Counsel for JAMS, looks at “how we got here” with a view toward where we are going, globally, in the future. He draws upon the rich history of JAMS, the single largest provider of ADR services, to paint a picture of mediation’s future around the globe.

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John Hinchey, the author of the new book International Construction Arbitration and a member of the JAMS construction panel, discusses the manner in which the construction industry has become a pioneer in designing flexible and “real time” dispute resolution processes.

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